1. Introduction

TrustReport is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Data We Collect

We may collect the following personal information:

- Full name

- Email address

- Phone number

- Home address

- Project details and site-related information

- Any other information you voluntarily provide

3. How We Use Your Data

We use your personal data for the following purposes:

- To provide our services and carry out site inspections

- To communicate with you regarding appointments, reports, and invoices

- To maintain business records and comply with legal obligations

4. Data Sharing

We do not share your data with third parties unless:

- It is required by law

- You have provided explicit consent

- It is necessary to protect our rights or respond to legal claims

5. Data Security

We store your personal data securely using encrypted digital systems and password protection. Only authorised personnel (Michael and Stacey) have access to your data.

6. Data Retention

We retain your data only as long as necessary to fulfil our contractual and legal obligations. Typically, this is up to 6 years for financial and service records.

7. Your Rights

Under UK GDPR, you have the right to:

- Access the personal data we hold about you

- Request correction of inaccurate information

- Request deletion of your data (where legally permissible)

- Withdraw consent to data processing at any time

8. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact:

TrustReport

Email: stacey@trustreport.co.uk

Phone: 07394845412